Privacy Policy

Last updated: 1 October 2026

This privacy policy explains how Sornwickelt Ltd ("Sornwickelt", "we", "us" or "our") collects, uses and protects personal data when you visit sornwickelt.uk, use the Sornwickelt platform or contact our support team.

1. Who We Are

The data controller is Sornwickelt Ltd, registered in England and Wales. Our registered address is 14 Ashfield House, Princess Street, Manchester, M2 4JH, United Kingdom. You can contact us at [email protected] or by phone on +44 161 496 2370.

2. Data We Collect

We may collect the following categories of personal data:

  • Contact information you provide, such as your name and email address, when you submit a contact or access-request form
  • Usage data, including pages visited, time spent and actions taken within the platform interface
  • Technical data, such as your IP address, browser type and device information, collected automatically when you visit the site
  • Correspondence, including the content of messages you send to our support team

3. How We Use Your Data

We use personal data for the following purposes:

  • To review and process your access request
  • To respond to support enquiries and general questions
  • To operate, maintain and improve the Sornwickelt platform
  • To comply with legal obligations that apply to Sornwickelt Ltd

4. Legal Basis for Processing

We process personal data on the following legal bases under UK data protection law:

  • Legitimate interests: to operate and improve the platform and respond to enquiries
  • Contractual necessity: to fulfil obligations arising from your use of the platform
  • Legal obligation: where processing is required to comply with applicable law

5. Data Retention

We retain personal data only for as long as is necessary for the purposes described in this policy. Contact and access-request data is typically retained for up to 24 months. Usage and technical data is retained for up to 12 months. You may request deletion of your data at any time by contacting [email protected].

6. Data Sharing

We do not sell or rent your personal data to third parties. We may share data with trusted service providers who assist us in operating the platform, subject to strict confidentiality obligations. We may also disclose data where required by law or in response to a valid legal request.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data where there is no legitimate reason for us to retain it
  • Object to processing based on our legitimate interests
  • Request restriction of processing in certain circumstances
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at [email protected] or by post at our registered address.

8. Cookies

The Sornwickelt website may use cookies and similar technologies for functional and analytical purposes. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page indicates when the policy was last revised. Continued use of the platform following an update constitutes acceptance of the revised policy.

10. Contact

For any questions about this privacy policy or our data practices, please contact:

Sornwickelt Ltd
14 Ashfield House, Princess Street, Manchester, M2 4JH, United Kingdom
Email: [email protected]
Phone: +44 161 496 2370